How to Scan From Brother Printer to Computer
Scanning from a Brother printer to a computer is a simple process that allows you to digitize documents and images for easy storage, sharing, or editing. Brother printers come with built-in scanning features that, when combined with the appropriate software, can send scanned documents directly to your computer. Depending on your printer model and computer setup, you can scan via a USB connection or wirelessly through Wi-Fi.
The process generally involves using software such as Brother ControlCenter4 for Windows or Brother iPrint&Scan for macOS. These programs allow you to customize your scan settings, such as resolution, file format (PDF, JPEG, etc.), and the destination folder where your scanned files will be saved.
Additionally, operating systems like Windows and macOS have native scanning utilities (like Windows Fax and Scan or Preview) that can also be used with Brother printers.
Whether scanning for work, personal records, or creative projects, learning to scan effectively can streamline document management and enhance productivity.
Why Brother Printer Won't Scan to Computer
If your Brother printer won't scan to your computer, several factors could be causing the issue. Here are some common reasons and troubleshooting steps:
1. Connection Issues
- USB Connection: Ensure that the USB cable is properly connected between the printer and the computer. Try using a different cable or USB port if possible.
- Wireless Connection: If you’re using Wi-Fi, check that both your printer and computer are connected to the same wireless network. Restart both devices and reconnect them to the network if needed.
2. Driver or Software Not Installed
- If the Brother scanner driver or software (e.g., ControlCenter4 for Windows or iPrint&Scan for macOS) isn't installed, the scanner function won't work.
- Solution: Download and install the necessary drivers from the Brother website.
3. Firewall or Security Software
- Security software (like antivirus or firewall programs) may block communication between the printer and the computer.
- Solution: Temporarily disable your firewall or security software and check if the scan works. If it does, add an exception for your Brother printer.
4. Brother Printer Not Set as Default Scanner
- Ensure that your Brother printer is set as the default scanner in your computer’s settings.
- Windows: Go to Control Panel > Devices and Printers, right-click on your Brother printer, and choose Set as Default Printer.
- macOS: Go to System Preferences > Printers & Scanners, select your Brother printer, and ensure it’s selected as the scanner.
5. Scan to PC Option Not Enabled on Printer
- On some models, you may need to enable the Scan to PC function from the printer’s control panel.
- Solution: Check the printer's control panel settings to ensure the Scan to Computer option is enabled.
6. Scanner Driver Not Recognized
- Your operating system may not recognize the scanner if the driver is corrupted or out of date.
- Solution: Reinstall or update the scanner drivers from the Brother website.
7. Outdated or Incompatible Software
- The software you are using to initiate the scan (e.g., ControlCenter or iPrint&Scan) may be outdated or incompatible with your operating system.
- Solution: Update the software to the latest version, ensuring compatibility with your OS.
8. Printer is in Sleep Mode
- If your printer is in sleep mode, it might not be responsive to scanning commands.
- Solution: Wake up the printer by pressing a button on the control panel, then try scanning again.
9. Brother ControlCenter4 or iPrint&Scan Not Running
- If the Brother scanning software isn't running in the background, the scan function won't work.
- Solution: Make sure ControlCenter4 (Windows) or iPrint&Scan (macOS) is open and running.
10. Scanner Driver Conflict
- If you have multiple scanning devices installed, there could be a conflict between different scanner drivers.
- Solution: Disconnect or uninstall other scanners and restart your computer.
11. Restart Devices
Sometimes, restarting your printer, computer, and router can fix communication issues.
12. Check Error Messages
- If you see error messages, check the Brother manual or the error code on the display panel for specific solutions.
13. Check Scanner Function in Other Programs
- Try using a different program to initiate the scan, such as Windows Fax and Scan (for Windows) or Preview (for macOS). This will help determine whether the issue is software-related.
If the issue persists after trying these solutions, there could be a hardware issue with the scanner itself.
Easy Steps to Scan From Brother Printer to Computer
To scan from a Brother printer to a computer, follow these steps depending on your setup:
1. Install the Brother Printer Software
Make sure the printer drivers and software are installed on your computer. You can download them from Brother's official website by entering your printer model.
2. Connect Your Printer to the Computer
- USB Cable: Plug the USB cable from the printer into your computer.
- Wireless (Wi-Fi): Ensure both your printer and computer are connected to the same Wi-Fi network.
3. Set Up the Scanner on Your Computer
For Windows and macOS, the drivers should have installed the scanner functions as well. If needed, check in your system’s scanner settings to confirm that the Brother printer is recognized.
4. Scanning on Windows
Method 1: Using Brother ControlCenter Software
- Open the Brother ControlCenter4 software (for Windows).
- Select Scan, then choose the appropriate scan function, such as Image, OCR, File, or Email.
- Adjust the scan settings (resolution, file format, etc.) if needed.
- Click Scan to begin scanning.
Method 2: Using Windows Fax and Scan
- Search for Windows Fax and Scan in the Start menu and open it.
- Click on New Scan.
- Choose your Brother printer from the Scanner dropdown.
- Adjust the scan settings and click Scan.
5. Scanning on macOS
Method 1: Using Brother iPrint&Scan
- Open Brother iPrint&Scan (if installed).
- Select your printer and click Scan.
- Choose your desired settings and click Start to scan.
Method 2: Using macOS Preview App
- Open the Preview app.
- Go to File > Import from Scanner.
- Select your Brother printer.
- Set your preferences, then click Scan.
6. Save the Scanned File
After scanning, save the scanned file to your preferred location on your computer.
Let me know if you need specific details about your printer model.

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